Command
Licences are ordered from the official store. Check the product, the equipment serial number, the period and the total before confirming.
Terms and ConditionsTransparency
Clear information.
Before placing your order.
FISCALNET SRL · CUI 48933292 · J05/2606/2023. Registered office: Str. Nicolae Jiga nr. 50, 410013 Oradea, Bihor, Romania.
Purchase, payment and activation.
Payment
Card payment and the option to request a proforma invoice are available in the store. Check the accepted payment methods, the payment provider, and the total amount during the order process. The Proforma does not constitute confirmation of receipt.
Official StoreActivation
The licence is provided electronically. The timeframe specified in the commercial terms and conditions is 24 working hours from confirmation of payment and receipt of the correct data.
How to buyCancellation, compliance and complaints.
The offer is intended for professional purchases by legal entities, in accordance with the terms. The 14-day right of withdrawal reserved for consumers does not apply to these purchases. This rule does not remove contractual or statutory rights relating to non-performance or non-conformity.
Send requests to office@fiscalnet.ro, with the order number and a description of the situation. Do not send passwords or complete card details. The terms of paid support do not replace the resolution of justified complaints.
Authorities and alternative dispute resolution.
ANPC
National Authority for Consumer Protection. Official information and channels for consumers.
Open ANPCAlternative dispute resolution
The ANPC ADR platform, for disputes between consumers and traders, under the applicable conditions.
Access SALThe European SOL / ODR platform was closed on 20 July 2025. For alternative dispute resolution between consumers and traders, use the ANPC SAL platform indicated above.
Personal data and local technologies.
Data protection
Purposes, retention periods, telephone calls and the rights of data subjects.
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