The USB device does not appear
Check the power supply, the data cable and the USB driver. If the driver creates a virtual COM port, check it in Device Manager.
Equipment Catalogue · Datecs
Datecs WP50
Connection interfaces, device preparation, and configuration in FiscalNET.
Equipment and connections.
Cash register
Portable, battery-powered format, suitable for points of sale where mobility matters.
- Interfaces
- Mini USB · RS-232 · Bluetooth (optional)
The serial ports have a mini USB connector, but require RS-232 cables. This model does not have an Ethernet port.
Preparing the device.
Select the physical connection
Check the connector marking: the manual distinguishes USB from the two RS-232 ports with a mini USB form factor. Choose the cable for the interface being used, not just based on the shape of the connector.
Prepare the computer
Install the Datecs/DUDE components required by the FiscalNET version and the USB driver appropriate for the operating system. For a USB or serial adapter, identify the COM port in Device Manager.
Set the connection in the device
In menu 4 Programming, open 13 Configuration → 5 Communication → 2 PC Connection. Select the interface actually used and note the communication speed, if relevant for that connection.
Enable the computer module
Return to the main menu and select 6 PC Connection. Configure the appropriate Datecs profile and the confirmed connection in FiscalNET; for serial/USB, use the identified COM port and the device parameters.
Confirm communication
Read the device status and check that there is no error or receipt left open. Close the configuration utilities before using the FiscalNET sales application.
Configuration in FiscalNET V3.
The screenshots show the application menus, not a connection tested with every model. Use your device’s parameters; on Android, confirm the supported profile and interface for the installed model.
Windows · V3 configuration
Add the device and select Manual
Open Fiscal Equipment → Cash Registers and tap + Add. Select Manual to complete the device profile and parameters. If the device already exists in the list, open its configuration.
Enlarge image Windows · Choosing the method of addition. Complete the device parameters
Choose the profile that matches the model. For USB, select the device or the virtual COM port created by the driver; enter the speed only when the profile requires it. For RS-232, enter the COM port and the device speed. The values shown in the screenshot are examples.
Enlarge image Windows · configuration form.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingAndroid · V3 configuration
Open the list of equipment
In FiscalNET, open Case de marcat and tap +.
Enlarge image Android · list of equipment. Choose manual configuration
Select Manual to complete the profile and parameters. The test AMEF is a virtual device.
Enlarge image Android · Choosing the method of adding. Complete the device parameters
Select the supported profile for the model and open the connection field.
Enlarge image Android · configuration form. Check the connection type
Select the interface supported by the profile and enter the device parameters. For USB, select the device detected on Android.
Enlarge image Android · connection options.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingDo you use FiscalNET V2? View the V2 configuration with images
If the device is not responding.
The device is not responding
Check the operating mode and the device profile. For USB, check the device or the virtual port assigned by the driver. For RS-232, compare the COM port and the baud rate.
Connection busy or interrupted
Close the other programs that are using the device. After an interruption, check the status of the receipt before resending.
Do you need assisted configuration?
Send the device model, the connection used, the FiscalNET version, and the error message.