The USB device does not appear
Check the power supply, the data cable and the USB driver. If the driver creates a virtual COM port, check it in Device Manager.
Equipment Catalogue · Partner
Partner 600
Connection interfaces, device preparation, and configuration in FiscalNET.
Equipment and connections.
Cash register
- Interfaces
- Mini USB · RS-232 · Ethernet (LAN) · Wi-Fi
The interfaces and the USB port differ between generations; the 2020 manual includes Ethernet and Wi-Fi for connecting to a PC.
Preparing the device.
Identify the device variant
Check the generation of the device. For PCs, Mini USB, RS-232 and Ethernet/Wi-Fi are documented. USB Host ports for saving are not PC connection ports.
Connect the device
Use the data cable of the selected interface. For Ethernet or Wi-Fi, the device and the computer must be accessible on the same local network.
Prepare the connection parameters
For USB / RS-232, note the COM port and the device speed. For the network, note the IP address and the communication port from the device configuration.
Enable communication with the PC
Select the communication mode with the PC/fiscal printer from the manual for the installed version. Use the same parameters in the FiscalNET profile.
Check the response
Close the other utilities that are using the device, then check its identification and status in FiscalNET.
Configuration in FiscalNET V3.
The screenshots show the application menus, not a connection tested with every model. Use your device’s parameters; on Android, confirm the supported profile and interface for the installed model.
Windows · V3 configuration
Add the device and select Manual
Open Fiscal Equipment → Cash Registers and tap + Add. Select Manual to complete the device profile and parameters. If the device already exists in the list, open its configuration.
Enlarge image Windows · Choosing the method of addition. Complete the device parameters
Select the profile that matches the model. For USB, select the device or the virtual COM port created by the driver; enter the baud rate only when the profile requires it. For RS-232, enter the COM port and the device speed. For the documented network, enter the IP address and the port of the device. The values in the screenshot are examples.
Enlarge image Windows · configuration form.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingAndroid · V3 configuration
Open the list of equipment
In FiscalNET, open Case de marcat and tap +.
Enlarge image Android · list of equipment. Choose manual configuration
Select Manual to complete the profile and parameters. The test AMEF is a virtual device.
Enlarge image Android · Choosing the method of adding. Complete the device parameters
Select the supported profile for the model and open the connection field.
Enlarge image Android · configuration form. Check the connection type
Select the interface supported by the profile and fill in the device parameters. For the network, use the configured IP address and port. Under USB, select the device detected on Android.
Enlarge image Android · connection options.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingDo you use FiscalNET V2? View the V2 configuration with images
If the device is not responding.
The device is not responding
Check the operating mode and the device profile. For USB, check the device or the virtual port assigned by the driver. For RS-232, compare the COM port and the baud rate. For the network, compare the IP address and the communication port.
Connection busy or interrupted
Close the other programs that are using the device. After an interruption, check the status of the receipt before resending.
Do you need assisted configuration?
Send the device model, the connection used, the FiscalNET version, and the error message.