Daisy error code 21 – Value is outside the permitted limits
Daisy 21 Error Information
Error code: 21 – Value is outside the permitted limits – refers to the inconsistency of a parameter in the command file that exceeds the maximum accepted value.
For example – in the case of a monetary discount, there may be a discount amount that exceeds the value of the previous sale or the subtotal value of the receipt.
Daisy 21 error resolution
To resolve this issue, please check that the document issued is correct. For example, in the case of discounts – the discount granted must not exceed the value of the previous item, if it is a line-item discount, or the value of the subtotal, if it is a document-level discount.
If, after checking the document, the error cannot be cleared, please contact the support department of the sales application you are using to check the structure of the order file sent to FiscalNET.