Check the status of the receipt before reprinting
Confirm on the device and in the history whether the transaction was issued or remained open. Remedy the cause before cancellation or resubmission, to avoid issuing a duplicate receipt.
FiscalNet Error Information ERR114
The error code ERR114 is generated by FiscalNet when an attempt is made to issue a receipt even though there is already an open receipt.
Receipts may remain open for several reasons: out of paper, power failure, equipment error, connection error, etc.
FiscalNet Error ERR114 Resolution
1. Resolving the issue that caused the receipt to be locked/remain open
2. Click on Operatiuni -> Cancellation of blocked receipt and attempt to reprint the receipt from the application used or Cancellation and resubmission of receipt from FiscalNet.