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FiscalNET Knowledge Base

FiscalNET: "An Application Control policy has blocked this file"

FiscalNET is blocked by a Windows policy: identify the file, verify its origin, and contact support or the IT administrator.

What does the message mean?

Windows has blocked the execution of a file due to an application control policy. The full message and the file indicated are required to identify the mechanism that intervened.

Verification steps

  1. Note the exact message, the file path, and the Windows version.
  2. Check whether the installer comes from FiscalNET official download page.
  3. In Windows Security, check the notification and the protection history. On a company-managed computer, send the message to the IT administrator.
  4. Send to FiscalNET support the application version and the blocked file, for verifying the kit or the signature.

About Smart App Control

Smart App Control works alongside antivirus software. Microsoft states that there is no individual exception for an application blocked by Smart App Control and recommends contacting the developer for a valid signature. An antivirus exclusion should not be confused with a Smart App Control approval.

Microsoft: Frequently Asked Questions about Smart App Control

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