The USB device does not appear
Check the power supply, the data cable and the USB driver. If the driver creates a virtual COM port, check it in Device Manager.
Equipment Catalogue · Datecs
Datecs FMP-350
Connection interfaces, device preparation, and configuration in FiscalNET.
Equipment and connections.
Fiscal printer
Portable fiscal printer with battery. The manufacturer indicates integration via Android DUDE 2.2.3.
- Interfaces
- USB / RS-232 via 10-pin mini USB connector · Bluetooth
USB and RS-232 use specific cables on the same connector. The GPRS modem does not replace the connection to the point-of-sale application.
Preparing the device.
Identify the port and the cable
The FMP-350 uses a 10-pin mini USB connector for USB or RS-232. Use the cable specific to the interface; the manual describes the automatic selection of the interface when the cable is connected.
Prepare Bluetooth, if you are using it
The manual requires that the printer not already be paired with another device. Check the pairing and the Bluetooth icon; follow the specific steps in the pairing section of the manual.
Check compatible applications
The manual explains operation via Datecs components for Android. Confirm the FiscalNET package and the supported architecture for your terminal before installing the components.
Configure the direct connection
Select USB/serial or Bluetooth in the confirmed configuration and check the status displayed by the printer. The FMP-350 manual does not recommend GPRS, LAN or Wi-Fi connections for communication with the application.
Confirm the device's response
Wait for the ready status and check the connection symbol. Read the status before an operation; after an interruption, check the current receipt before resending.
Configuration in FiscalNET V3.
The screenshots show the application menus, not a connection tested with every model. Use your device’s parameters; on Android, confirm the supported profile and interface for the installed model.
Windows · V3 configuration
Add the device and select Manual
Open Fiscal Equipment → Cash Registers and tap + Add. Select Manual to complete the device profile and parameters. If the device already exists in the list, open its configuration.
Enlarge image Windows · Choosing the method of addition. Complete the device parameters
Choose the profile that matches the model. For USB, select the device or the virtual COM port created by the driver; enter the speed only when the profile requires it. For RS-232, enter the COM port and the device speed. The values shown in the screenshot are examples.
Enlarge image Windows · configuration form.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingAndroid · V3 configuration
Open the list of equipment
In FiscalNET, open Case de marcat and tap +.
Enlarge image Android · list of equipment. Choose manual configuration
Select Manual to complete the profile and parameters. The test AMEF is a virtual device.
Enlarge image Android · Choosing the method of adding. Complete the device parameters
Select the supported profile for the model and open the connection field.
Enlarge image Android · configuration form. Check the connection type
Select the interface supported by the profile and enter the device parameters. For USB, select the device detected on Android.
Enlarge image Android · connection options.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingDo you use FiscalNET V2? View the V2 configuration with images
If the device is not responding.
The device is not responding
Check the operating mode and the device profile. For USB, check the device or the virtual port assigned by the driver. For RS-232, compare the COM port and the baud rate.
Connection busy or interrupted
Close the other programs that are using the device. After an interruption, check the status of the receipt before resending.
Do you need assisted configuration?
Send the device model, the connection used, the FiscalNET version, and the error message.