The serial port is not responding
Check the power supply, the serial cable and the computer's COM port.
Equipment Catalogue · Datecs
Datecs FP800
Connection interfaces, device preparation, and configuration in FiscalNET.
Equipment and connections.
Fiscal printer
Printer explicitly stated as being compatible with FiscalNet for Windows. Retained in the catalogue for users of existing equipment.
- Interfaces
- RS-232 (DB9) · Ethernet (LAN)
RS-232 and Ethernet are documented; the manual does not list USB for this model.
Preparing the device.
Choose RS-232 or Ethernet
For serial, use the appropriate DB9 cable; for Ethernet, use the LAN connection and note the IP address and port of the device.
Install the Datecs components
Prepare DUDE and the interface driver compatible with the printer and the Windows system. Keep the application identifiable and the display required for the fiscal configuration.
Read the communication configuration
Check the printer settings for the selected interface. In DUDE, enter the connection type and the port; for serial, the baud rate must also match, and for network, the IP address and port must match.
Link FiscalNET to the confirmed configuration
Select the profile of the model available in the installed FiscalNET version and use the verified connection. Close the utilities that keep the port busy.
Check the status of the printer
Confirm the device's response, the presence of paper, and the status of the customer display. Check the result of each operation in the sales application before proceeding.
Configuration in FiscalNET V3.
The screenshots show the application menus, not a connection tested with every model. Use your device’s parameters; on Android, confirm the supported profile and interface for the installed model.
Windows · V3 configuration
Add the device and select Manual
Open Fiscal Equipment → Cash Registers and tap + Add. Select Manual to complete the device profile and parameters. If the device already exists in the list, open its configuration.
Enlarge image Windows · Choosing the method of addition. Complete the device parameters
Choose the profile that matches the model. For RS-232, enter the COM port and the device speed. For the documented network, enter the IP address and the port of the device. The values in the screenshot are examples.
Enlarge image Windows · configuration form.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingAndroid · V3 configuration
Open the list of equipment
In FiscalNET, open Case de marcat and tap +.
Enlarge image Android · list of equipment. Choose manual configuration
Select Manual to complete the profile and parameters. The test AMEF is a virtual device.
Enlarge image Android · Choosing the method of adding. Complete the device parameters
Select the supported profile for the model and open the connection field.
Enlarge image Android · configuration form. Check the connection type
Select the interface supported by the profile and fill in the device parameters. For the network, use the configured IP address and port.
Enlarge image Android · connection options.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingDo you use FiscalNET V2? View the V2 configuration with images
If the device is not responding.
The device is not responding
Check the operating mode and the profile of the device. For RS-232, compare the COM port and the baud rate. For the network, compare the IP address and the communication port.
Connection busy or interrupted
Close the other programs that are using the device. After an interruption, check the status of the receipt before resending.
Do you need assisted configuration?
Send the device model, the connection used, the FiscalNET version, and the error message.