The USB device does not appear
Check the power supply, the data cable and the USB driver. If the driver creates a virtual COM port, check it in Device Manager.
Equipment Catalogue · Datecs
Datecs SK1-21
Connection interfaces, device preparation, and configuration in FiscalNET.
Equipment and connections.
Fiscal printer
Kiosk printer, presented by Datecs together with the DPD-501 display and the DUDE application.
- Interfaces
- Mini USB for PC
The customer display and bezel/presenter ports are dedicated to the kiosk; they are not PC connections.
Preparing the device.
Connect the PC port
Use the Mini USB port for the computer and the corresponding data cable. The ports for the display and the presenter have a different role.
Install the Datecs components
Prepare DUDE and the interface driver compatible with the printer and the Windows system. Keep the application identifiable and the display required for the fiscal configuration.
Read the communication configuration
In the DUDE configuration, select the USB connection to the printer and the detected device. This model does not have a documented PC Ethernet or RS-232 connection.
Link FiscalNET to the confirmed configuration
Select the profile of the model available in the installed FiscalNET version and use the verified connection. Close the utilities that keep the port busy.
Check the status of the printer
Confirm the device's response, the presence of paper, and the status of the customer display. Check the result of each operation in the sales application before proceeding.
Configuration in FiscalNET V3.
The screenshots show the application menus, not a connection tested with every model. Use your device’s parameters; on Android, confirm the supported profile and interface for the installed model.
Windows · V3 configuration
Add the device and select Manual
Open Fiscal Equipment → Cash Registers and tap + Add. Select Manual to complete the device profile and parameters. If the device already exists in the list, open its configuration.
Enlarge image Windows · Choosing the method of addition. Complete the device parameters
Choose the profile that matches the model. For USB, select the device or the virtual COM port created by the driver; enter the speed only when the profile requires it. The values in the screenshot are examples.
Enlarge image Windows · configuration form.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingAndroid · V3 configuration
Open the list of equipment
In FiscalNET, open Case de marcat and tap +.
Enlarge image Android · list of equipment. Choose manual configuration
Select Manual to complete the profile and parameters. The test AMEF is a virtual device.
Enlarge image Android · Choosing the method of adding. Complete the device parameters
Select the supported profile for the model and open the connection field.
Enlarge image Android · configuration form. Check the connection type
Select the interface supported by the profile and enter the device parameters. For USB, select the device detected on Android.
Enlarge image Android · connection options.
Save and check the response
Use Test Connection and check the device’s identification and status. Save the configuration after a correct response.
If the device is not respondingDo you use FiscalNET V2? View the V2 configuration with images
If the device is not responding.
The device is not responding
Check the operating mode and the device profile. For USB, check the device or the virtual port assigned by the driver.
Connection busy or interrupted
Close the other programs that are using the device. After an interruption, check the status of the receipt before resending.
Do you need assisted configuration?
Send the device model, the connection used, the FiscalNET version, and the error message.